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Countermeasures and consultation desk for New Coronavirus infectious diseases/新型コロナウイルス感染症の対策および相談窓口

[2020年11月20日]

ID:7892

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Click here(別ウインドウで開く) for the latest information on New Coronavirus infections

Approximate consultation and consultation counter for New Coronavirus infectious diseases

If you have any of the following symptoms, please immediately contact the Returnees and Contact Persons Consultation Center. Please do not go directly to a medical institution.

If you have any of the following symptoms: shortness of breath (dyspnea),

 strong drowsiness (fatigue), high fever, etc.

If you are susceptible to severe disease () and have a relatively mild cold

 symptom such as fever or cough

 (※)・Elderly people
    ・Those who have basic diseases such as diabetes, heart failure,

             respiratory diseases (COPD, etc.) or those who are on dialysis
       ・Those who are using immunosuppressants or anticancer drugs

        ・For pregnant women, just as a precaution like those who are prone to

           serious illness, please consult the Returnees/Contact Persons Counseling Center

           as soon as possible.

If you have a relatively mild cold symptom such as fever or cough for anyone other than those above.

 (Please be sure to consult us if you have symptoms for more than 4 days. There are

 individual differences in symptoms, so if you think that you have a strong symptom,

please consult immediately. The same applies to those who have to continue to take

antipyretic drugs. )

In addition, this is a guideline for citizens to consult. As always, the doctor

 will make the individual judgment regarding the test.

As a result of consultation at the center, if there is a suspicion of infection with the new coronavirus, we will introduce a specialized "Returnee/Contact Persons Outpatient". Please wear a mask and avoid using public transportations to get medical attention.

Returnees and Contact Persons Consultation Center

Shiga Health and Medical Welfare Department Consultation Center

(Every day 24 hours)

 (within the Kusatsu Public Health Center, Koka Public Health Center, Higashi-Omi

 Public Health Center, Hikone Public Health Center, Nagahama Public Health Center,

Takashima Public Health Center)

Phone077-528-3621

・Fax:077-528-4865

・E-Mail:s-support@office.email.ne.jp

 

〇Otsu City Public Health Center (For those who live in Otsu city)
・Phone: 077-526-5411 (Day time 8時40分-20時0分)
・Phone: 080-2409-1856 (Night time 20時0分-8時40分 next morning)


General Telephone Consultation

If you are not categorized to the above "Returnees/Contact Persons", please use the general telephone consultation.

Shiga Health and Medical Welfare Department Consultation Center

  (Every day 8時30分-17時15分)

(within the Kusatsu Public Health Center, Koka Public Health Center, Higashi-Omi

  Public Health Center, Hikone Public Health Center, Nagahama Public Health Center, Takashima Public Health Center)

Phone077-528-3637

・Fax:077-528-4865

・E-Mail:corona-soudan@pref.shiga.lg.jp

〇Otsu City Public Health Center (For those who live in Otsu city)
(Weekdays, 8時40分-17時25分)

・Phone:077-522-7228

・Fax:077-525-6161

・E-Mail:otsu1443@city.otsu.lg.jp


Consultation in foreign languages

〇Center for Foreign Tourists/Tourism Agency

(Weekdays, weekends and holidays, 24 hours)

・Phone:050-3816-2787 (Supported languages: English, Chinese, Korean, and Japanese)

〇Shiga Foreigners Consultation Center

(Weekdays 10時0分-17時0分)

・Phone:077-523-5646/E-Mail:mimitaro@s-i-a.or.jp

(Supported languages: Portuguese, Spanish, Tagalog, Vietnamese, Indonesian, English, Chinese, Korean, Thai, Nepali, Russian, Hindi)

※Please contact us by phone or e-mail for consultation regarding new coronavirus

 infection, and refrain from visiting us.

〇FRESC HELP DESK

The FRESC Help Desk accepts consultations by phone from non-Japanese people who have lost their jobs or whose lives have otherwise been affected by COVID-19.

 (Weekdays 9時0分-17時0分)

  Phone: 0120-76-2029

 (Supported languages: Japanese, English, Portuguese, Spanish, Tagalog, Vietnamese, Indonesian, Chinese, Korean, Thai, Nepali, Burmese, Khmer, Mongolian )

http://www.moj.go.jp/isa/content/930006203.pdf


Related Links

Shiga Prefecture
About the situation in Shiga regarding new type coronavirus infectious disease (English)

Ministry of Health, Labor and Welfare

About New Coronavirus Infections

Ministry of Health, Labor and Welfare

Cough Etiquettes

Cabinet Secretariat New Influenza Countermeasures Office

Regarding measures against infectious diseases related to the new coronavirus(別ウインドウで開く)

Ministry of Health, Labor and Welfare

Q&A about new coronavirus

National Institute of Infectious Diseases

Coronaviruses that infect humans

Cough Etiquette (English)

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Information

Shimin katsuyakuka

TEL:0749-65-8711   FAX:0749-65-6571   E-mail:katsuyaku@city.nagahama.lg.jp

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