Notice regarding the use of health insurance cards from December 2, 2024 令和6年12月2日以降の健康保険証の利用についてお知らせ

With the integration of health insurance cards and My Number cards, the current health insurance cards (insurance cards) will no longer be issued, and the system will change to one based on medical treatment using a My Number card (My Number insurance card) that has been registered as an insurance card. If you have a My Number insurance card, please use it at the counter of a medical institution or pharmacy. In principle, your current insurance card and limit application certificate can be used without change until their expiration date of July 31, 2025 (only if there are no changes to eligibility information such as address, counter payment ratio, etc.).

If you enroll for the first time on or after December 2, 2024, or if your eligibility information has changed, you will be issued a "Qualification Confirmation Certificate" that can be used in the same way as an insurance card. In addition, we will send you a qualification confirmation certificate by mail every July, which can be used from August 1 without the need for application.

If you enroll for the first time on or after December 2, 2024, or if there are changes to your eligibility information, you will be issued a "Eligibility Information Notification (Notice of Eligibility Information)" listing your eligibility information. Please present the notification along with your My Number Health Insurance Card at medical institutions etc. that do not accept patients with My Number Health Insurance Cards. However, you will not be able to visit a medical institution etc. by presenting only the notification. The contents of the notification can also be viewed on My Number Portal.

By agreeing to "display of limit information" at the medical institution counter, you can display limit information. (Note that limit information will not be included in the qualification information notification (qualification information notice).)

※However, you will still need to apply for certification for long-term hospitalization.

If you require a certificate of limit application (reduction in standard charges), etc., one will be issued upon application. For application procedures, please see the notice from the National Health Insurance, "When medical expenses are likely to be high"別ウィンドウで開く (Japanese, opens in a new window).

To apply for a My Number card, please contact Shiminka (Citizens' Affairs Division). For other matters such as how to register your health insurance card, please contact the Insurance and Pension Division.

How to register your My Number health insurance card

You will need to register to use your My Number health insurance card, so please register using the following method.

-Register at the reception desk (counter terminal) of a medical institution or pharmacy

-Register through My Number Portal

-Register at a Seven Bank ATM

Use your My Number card as a health insurance card別ウィンドウで開く (opens in a new window in Japanese)